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Steam requires credit cards for adult games in Australia

By Tech Desk · 2026-09-10 · 3 min read
A physical credit card resting on a wooden desk next to a mechanical keyboard
Illustration: Tradingbird

Valve's new age verification system in Australia forces PC gamers to link a credit card to access mature titles, a move distinct from competitors and currently sparking significant user backlash.

Australian PC gamers are facing a new barrier to accessing mature video games on Steam. Valve has introduced an age-verification process that requires users to add a valid Australian credit card to their account before they can view or purchase titles rated R18+. This includes popular releases such as Cyberpunk 2077, DOOM: The Dark Ages, and Resident Evil Requiem. The requirement is strictly tied to the platform's compliance with local regulations regarding the distribution of age-restricted material.

This approach differs significantly from the methods used by Sony and Microsoft on their respective consoles. While those companies also enforce age checks, they have not mandated the addition of a credit card as a prerequisite for viewing store pages. The specific implementation by Valve has led to frustration among players, as it effectively locks out those who do not possess or choose not to link a credit card, even if they have already purchased the games.

Credit cards are the only accepted proof

The core of the issue lies in the payment verification method. According to reporting from GN technics/gaming (en-US), Valve explicitly requires a valid Australian credit card. Alternative payment methods, such as PayPal, are not sufficient for this verification step. This restriction exists because debit cards in Australia are often accessible to minors, whereas credit cards are legally restricted to adults. Consequently, even if a user has a PayPal account linked to a debit card, they will still be blocked from accessing R18+ content until a credit card is added.

This creates a practical hurdle for players who have already purchased these titles. Reports indicate that while the games themselves can still be launched and played if they are in the user's library, the store pages are inaccessible without the credit card verification. This means users cannot browse, review, or purchase additional R18+ titles, nor can they easily manage their library through the store interface. The limitation extends to the visibility of the game's commercial page, which is a standard feature for most gaming platforms.

Existing libraries remain playable despite restrictions

Despite the strict gatekeeping on the storefront, the impact on current players is somewhat limited. Gamers who already own R18+ titles can still launch and play them without adding a credit card. Additionally, community features such as discussion pages and user reviews remain accessible. This suggests that Valve is primarily targeting the commercial aspect of mature content distribution rather than restricting the actual gameplay experience for verified owners.

However, the inability to purchase new mature titles is a significant trade-off for many users. The current system forces a choice between providing sensitive financial data or forgoing access to new adult-rated releases. This friction in the user experience is driving much of the negative response, as players feel the verification process is more restrictive than necessary compared to their console counterparts.

Backlash may prompt a policy review

The strong negative reaction from the Australian PC gaming community puts pressure on Valve to reconsider its approach. The contrast with Sony and Microsoft, who have implemented age checks without the same level of payment-based friction, highlights a potential inconsistency in the industry's handling of age verification. As users voice their dissatisfaction, there is a growing expectation that Valve might adopt a more flexible verification method that does not exclusively rely on credit card linkage.

For now, the status quo remains that access to mature content on Steam in Australia is contingent on credit card verification. Whether this policy will be adjusted in response to the ongoing debate remains to be seen. The situation serves as a clear example of how regulatory compliance can translate into specific user experience constraints, particularly when the chosen verification method excludes certain forms of payment or user preference.

Based on reporting by GN technics/gaming (en-US), compiled by the Tradingbird desk.

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