OpenAI Court Filing Reveals ChatGPT Integration Missed Targets
Court documents show OpenAI was disappointed by low user adoption of ChatGPT within Apple's system.
Key points
- OpenAI stated in court filings that ChatGPT integration with Apple dramatically underperformed.
- The integration launched in 2024 but was turned off by default, limiting adoption.
- OpenAI is asking for a pre-trial ruling to dismiss antitrust claims by SpaceXAI.
OpenAI told a US court that its partnership with Apple failed to attract enough users. Court filings released in September 2026 reveal the company was disappointed by the slow uptake of ChatGPT.
The documents detail how the integration launched in 2024 did not meet internal expectations. OpenAI argues this low performance weakens the antitrust lawsuit filed against Apple.
Adoption rates fell short of expectations
OpenAI expected a boost in subscriptions from its association with Apple. However, the company said the integration started slowly just one month after launch.
By the summer of 2025, executives described the performance as dramatically underperforming. They had been cutting their forecasts for weekly active users during this period.
The filing suggests Apple’s implementation choices may have hindered growth. Specifically, the ChatGPT integration was turned off by default for users.
Lawsuit context and competitive concerns
These disclosures emerged in a case filed by X and SpaceXAI. The lawsuit alleges Apple and OpenAI colluded to shut out competitors in the AI market.
OpenAI executives expressed concern that Apple might seek another AI partner. They feared Apple wanted to move faster to secure a different deal.
OpenAI seeks early ruling in court
OpenAI is asking Judge Mark Pittman to rule in its favor before a trial. The company points to SpaceX’s IPO disclosures as contradicting the alleged competitive harm.
The trial is currently set to begin in January. As reported by 9to5Mac, OpenAI believes the evidence undermines the plaintiffs' claims.
